Introduction

Rural Support was formed as a charity in 2002 to provide a listening ear and signposting service for farmers and rural families.  It operates a confidential helpline and engages in extensive outreach work to raise awareness and promote the service. We are requesting a quote for our IT support.  We currently have 7 stand-alone desktop computers, 12 laptops, 3 colour printers and have a broadband connection through MCA Communications.  There are 13 email addresses and the website www.ruralsupprt.org.uk.

Requirements

Rural Support is seeking to appoint a company to provide provision of ongoing IT support for one year from appointment (may be extended for a further two years, subject to satisfactory performance).

Proposal Contents

The proposal should provide the following:

• Outline of proposed approach.
• Detailed costing for the IT support system, broken down by stage and by hourly or daily rate, as appropriate.
• Portfolio of similar work.
• Contact details for two companies which can provide a reference.

All costs should be exclusive of VAT. The company should provide two copies of the proposal. Please note that Rural Support is not required to accept the lowest or any quotation.

Timescale

The proposal must reach Rural Support by 4.00pm, 23 July 2021. It can be provided in hard copy or email and be addressed to:

Rural Support

The Estate Building

Loughry College

COOKSTOWN

BT80 9AA

For further information, please address queries by email to Deirdre McCrudden at Rural Support (deirdre@ruralsupport.org.uk).